If a buyer feels that the goods they have got does not match the details they were given by the seller when they placed their bid, they have the right to submit a dispute. The buyer must fill out a disagreement form in order to initiate the dispute process. After we look into the issue, we will determine a resolution that both the buyer and the seller must abide by. After receiving the items, buyers must inspect them and file a dispute as soon as possible, ideally within two business days. After we get your issue, we will resolve it in 15 days. Each party must adhere to the offered dispute resolution procedure.
Where do Liquidation Pallet Direct get thir products from?
Liquidation Pallet Direct collaborates with top retailers from across the country. Our team obtains product directly from the manufacturer in order to offer you the most competitive pricing in the industry.
What payment methods do you accept?
We accept payment via CHIME, VENMO, ZELLE AND APPLE PAY. Standard Shipping(1-5Days): $100.00 Express Shipping (1-2 Days): $150.00 Local Pickup
Is it necessary to have a resale certificate to purchase?
No, a resale certificate is not required to make a purchase at Liquidation Pallet Direct
Who bears the cost and liability of shipping?
With the help of our shipping partners, we plan and oversee shipping. For foreign orders, the buyer bears all shipping expenses, including customs and taxes. Every auction is covered for 100% of its total value by insurance.
Who is in charge of scheduling my merchandise's shipment?
We will schedule the shipment of your items and let you know when to get them ready for pickup as soon as the buyer’s money is received. Typically, pick-up takes place two business days following the receipt of the buyer’s payment.